Privacy Policy 

This practice is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant state health records legislation. We take care to handle your personal information respectfully, securely, and transparently.

Collection of Information We collect personal information (such as your name and contact details) and sensitive health information (such as clinical history and presenting concerns) that is necessary for providing psychological services. This information may be gathered through website enquiry forms, intake documentation, or directly during consultations.

Data Storage and Security  Your information and clinical notes are stored securely using Zanda Health, an ISO 27001‑certified practice management system. Data for Australian accounts is encrypted in transit and at rest, and hosted on secure Australian cloud servers. Integrated card payments are processed through Stripe, which complies with PCI‑DSS Level 1 security standards.

Use and Disclosure  We use your information to deliver psychological care, manage appointments, and process billing. We do not share your information with third parties unless you have provided consent, or where disclosure is required or authorised by law (for example, a subpoena or a clear and immediate risk of harm to yourself or others).

Access and Correction  You may request access to, or correction of, the personal information we hold about you at any time by contacting the practice. We will respond to your request in accordance with the Australian Privacy Principles.